Table of Content
In this age of the internet, a social media shout-out is as good as calling the bank's customer care number. In many cases, you can expect a faster resolution for your query via a social media channel. You can use any of the contact options given below to enquire about our products or schemes, leave feedback about our services or compliment us. You can also walk into any of our 135+ branches and we will be happy to help you.
Make sure you correctly share your customer ID, Account Number, SRN and nature of the query. Additional Information know Personal loan Customer Care Details For Different Banks. If the issue remains unresolved after approaching Level 1/ Level 2 / Level 3 or if the Company has not provided any status or resolution within 30 days, you may approach National Housing Bank for redressal. If the resolution provided by the above mentioned service channels was not as per your expectations, you may take up your query/ complaint through our Grievance Redressal process. To know more, click on the link for the Grievance Redressal policy.
✅ Can I close ICICI Home Loan Online?
Raise Service Request to avail various services offered by us. Find relevant answers to most of your queries here. Use iMobile Pay to apply for IPOs from your Account!
To connect the home loan account to the app, install the app & add the account details. We curate the best available offers from banks, NBFCs & financial institutions according to your profile, credit score, cash needs & repayment capacity. To protect the consumers' interests, the RBI appoints independent banking ombudsman who looks after consumer queries that are not resolved even after 1 month of raising the query. You can share your issue with independent BO official, and expect action against the bank for not addressing your complaint appropriately. However, make sure you contact the BO only after reaching out the senior officials and going through each level of complaint redressal discussed above.
How can I avail of Whatsapp service of ICICI Bank?
You prepay EMIs on ICICI home loan online using net banking. However to foreclose the account, it is advisable to visit the bank with cheque and obtain the ‘no objection certificate’ for the loan. The ICICI Bank Home Loan Hotline Numbers are available 24X7 for Instant Voice Response. To talk to the customer care executive, call these ICICI Bank Toll Free Numbers from Monday to Friday between 9 a.m. The customer care executives will not be available on bank holidays.
The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners. Besides, ICICI Bank also sends transaction updates on the users’ registered mobile number. Further, please note that the signatures of the applicant and co-applicant are required on all pages of the conversion document. Rs. 500/-plus applicable taxes and other statutory levies, if any. Rs. 300/-plus applicable taxes and other statutory levies, if any. Rs. 100/-plus applicable taxes and other statutory levies, if any.
Customer Grievance Redressal Policy & Ex-gratia Scheme FAQ's
Call from the registered mobile number between 9 a.m. You must also share SRN to escalate a query that is not more than 2 months old. Contacting your bank via toll-free phone call is one of the easiest and quickest methods to get in touch with. Whether you need to check account balance, EMI status, or want to request an add-on feature on your running ICICI Home Loan, you can use following Toll-Free Numbers. Dipen Pradhan is a Staff Reporter for Forbes Advisor India. He has more than 10 years of experience in journalism.
Property documents will be dispatched to the branch where you have submitted the closure request or to the preferred branch, as confirmed by you. All the property owners have to visit the branch for collecting the documents, with a valid ID proof. If the property owners are not available to collect the documents, then the Power Of Attorney holder can come and collect the original documents, personally; the POA holder has to carry his ID proof. PAN card issued in India is no longer considered a valid proof of identity.
Here you can raise your complaint for the first time and also check the status of the query later on. You can further escalate the query to senior officials if you do not get a response within a week. The grievance redressal policy of ICICI bank binds by the principles of transparency, accessibility, escalation, customer education, and review. You can reduce the existing rate of interest of your Mortgage loan, by availing of our conversion option. By exercising this conversion option, you can either convert your existing margin to the applicable prevailing margin or you can switch from a floating rate to a fixed rate or vice versa.
Applying for loans and credit cards through MyMoneyMantra is 100% safe & secure. Our systems ensure complete data security and privacy for each applicant. Nonetheless, grievances related to credit cards can be raised directly from the bank’s website. To know more about the conversion facility and the applicable rate or scheme options, you can call ourcustomer care. You can connect with customer care using customer care numbers, by filling up web query form or through iMobile app.
Information provided on Forbes Advisor is for educational purposes only. Your financial situation is unique and the products and services we review may not be right for your circumstances. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Performance information may have changed since the time of publication.
The display of relevant financial information is a mandatory requisite for all scheduled commercial banks as instructed by the Reserve Bank of India via a master circular on customer service in banks. In this context, the ICICI Bank has put in place its credit card customer care helpline numbers for phone and internet banking, information which are readily available on bank’s websites, mobile apps, and related documents. Forbes Advisor India has put together a guide on how to get relevant help and alerts from ICICI credit card customer care via mediums including calls, SMS, and Whatsapp numbers.
You can either write a post or send a direct message to the bank on the social media pages of the bank. ICICI Bank is a leading public sector bank of India that significantly caters to diversified home financing needs of the country of 130 crore people. Whether you need a loan for your first home or for upgrading to a dream home, ICICI Bank extends hassle-free home loan solutions for people of varied income group. From opening a new account to managing it and enjoying various ICICI services exclusively designed for NRI Accounts, we’ve got you covered. With effect from November 20, 2022, new Mortgage Loan charges are being introduced.
Past performance is not indicative of future results. MyMoneyMantra is India’s largest phygital loan distributor. With trust of 70 lakh customers, we assure hassle free access to the best Home Loans up to 10 crore for housing loan borrowers in India. We use latest technology and AI to serve customers across the length & breadth of our diverse country.
By continuing to use the site, you are accepting the bank'sprivacy policy. The information collected would be used to improve your web journey & to personalize your website experience. May 9, 2022 — If you are an ICICI Bank home loan customer, here’s how much your loan EMI will go up post this hike. Yes, you can sell the property, even if the loan is running. You can contact the senior officials of the ICICI Bank if your issue is not resolved by calling, emailing or sending a complaint form at level 1. ICICI Bank enables fast and convenient resolution of customer queries and complaints.
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